WE PROVIDE TACTICAL AND OPERATIONAL GUIDANCE ONCE YOU’VE GONE LIVE WITH UKG.
POST LIVE BI SERVICES
Our customers want more than just basic reporting of a simple headcount report or basic payroll register. They want information, analysis, things that will help them do their jobs better. At ATS we provide you with hundreds of BI reports as well as on demand complex report building specific to your needs and wants. We will train your staff on how to build simple reporting from drag and drop all the way to super complex reporting that your business requires. We do it all.
Intermediate BI Training
- Approximately 3-6 months after initial BI Training, or any time for users already familiar with BI
- Will introduce more complex features
- Most likely only customer’s BI Leads / Power Users will attend
BI AS A SERVICE
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- Ongoing contract with ATS to provide support to customer’s designated BI users
- Contact is via email to request assistance
- BI consultant may either assist user or offer to create an easy-moderate report for them
- Reports deemed too complex for this service can be addressed as a Custom Report
FIRST YEAR BI PACKAGE
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- Most customers find they need more assistance during their first year using UKG Pro / BI as they are still learning the full capabilities of the system and don’t have the time to invest in also learning BI
- Package combines Intermediate Training with 12 months of BI as a Service
- Discount if Custom Reports beyond the scope of BI as a Service are needed
BI MENTORING
After Intermediate Training, Customers Wishing To Expand Their Bi Capabilities Can Purchase A Block Of Bi Consulting Hours To Be Used To Work Directly With Their Bi Leads/Power Users
This Allows The Bi Leads / Power Users To Learn Directly From The Consultant In Working Sessions While Creating Needed Reports
CUSTOM REPORTS
- BI CONSULTANT WILL WORK WITH CUSTOMER’S SME TO DEFINE WHAT IS NEEDED IN THE REPORT
- BI CONSULTANT WILL PROVIDE AN ESTIMATE OF THE HOURS NEEDED TO COMPLETE THE REPORT
- ATS WILL PROVIDE A CONTRACT FOR CUSTOMER TO APPROVE THE PROJECT WHICH MUST BE SIGNED PRIOR TO DEVELOPMENT.
- CUSTOM REPORTS HAVE A 30 DAY WARRANTY PERIOD (AFTER CUSTOMER ACCEPTS THE COMPLETED REPORT) IN WHICH MINOR ADJUSTMENTS CAN BE REQUESTED.